Privacy Policy

This Privacy Statement should be read in conjunction with the Terms and Conditions

Introduction

The preservation of privacy for all users of the Mulberry Magazine site is of utmost importance to us. To enable us to offer a high quality online experience we need to gather certain types of information about users of the site. We feel that you should understand the terms and conditions surrounding the gathering of information that we collect from users of the site. We take privacy seriously and will work to address any problems or concerns users may have. This Privacy Policy Statement outlines what information we collect from the site, how that information is used, and how to correct or change it. In this policy “you” and “your” refers to the end user, while “we”, “us” and “our” are used to refer to Eric Koelma trading as “Mulberry Magazine”.

Collecting Information

We use information that users provide about themselves as well as information that is collected from the web-hosting software used to operate the site.

Purchasing information and use of Credit Cards

Any items purchased from Mulberry Magazine are denominated in Australian dollars. If items are available in other currencies (e.g. through Paypal), this will be clearly identified. All product prices are quoted exclusive of GST, however, GST will be indicated and applied to all those for whom it is applicable (e.g. Australian purchasers). All transactions are encrypted by a minimum 128bit SSL certificate on a secure third party platform. Shipping and handling charges may apply for physical goods. Goods can be sent anywhere in the world, and import taxes (if any) are the customers responsibility.

Mulberry Magazine does not store any credit card information. PayPal use the payment-related information that they receive as necessary and appropriate to fulfil requests to process payment transactions, to facilitate billing, and to otherwise deliver payment services. Personally identifiable information about consumers is used by PayPal to process payment transactions and for no other purpose. PayPal's full privacy policy can be viewed here.

PayPal adhere to international PCI (payment card industry) compliance standards for data security.

Payment Card Industry Data Security Standard (PCI DSS) is a set of 12 requirements that all businesses who handle credit or debit card payments must comply with. The PCI Security Standards require all merchants, regardless of size or number of transactions, who accept, store, transmit or process any cardholder data to comply with PCI DSS. You can find out more about PCI here.

Orders for digital (online products) are processed delivered immediately through our secure third party payment processor and accessible on the website as a multimedia file or document available for digital download. Bonus material that may be included in your purchase may be delivered at a later date as specified on the product page. Physical goods can be expected to be received within 14 working days or longer if outside Australia. In the event that a product is out of stock, you (the customer), will be contacted within 3 working days.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Mulberry Magazine is not responsible for any of the opinions or comments posted on http://mulberrymagazine.com.au. Our website is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Mulberry Magazine. Mulberry Magazine does not share the opinions, views or commentary of any testimonials on http://mulberrymagazine.com.au - the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

Refunds

Refund of digital products (such as videos, webinars, pdf documents, mp3 audio tracks) is offered up to 30 days from purchase, depending upon the use of the digital product. All data files for which a refund is approved must be immediately and permanently removed from all hard drives and smart (mobile) devices.

Information provided by users

Like most online organizations Mulberry Magazine gathers and tracks information that users provide through registration and subsequent access to the site. This may include name, email, address, phone number and User ID.

On this website, you can encounter the Content Lockers which may ask you to sign in, subscribe, enter your name or perform other actions to get access to the locked content.

Using your email address

When you enter your email or sign in through social networks, you agree to that your email address will be added to the subscription list for sending target news and special offers. You can unsubscribe at any time by clicking on the link at the end of any of emails received from us.

Social Apps & Permissions

When you sign in through social networks, the Content Locker may ask you to grant permissions to read or perform some social actions. The Content Locker retrieves only the following information (according the Privacy Policy of this website):

  • Person name
  • Email address

Content Locker never collects other data and never publish anything in social networks from your behalf without your permissions.
After unlocking the content, the Content Locker removes all the access tokens received from you and never uses them again.

Information collected from the web-hosting software

Information collected may include the identity of the user; the date and time when a user logs in to the site; the places on the Mulberry Magazine site a user visits while logged in; the downloaded items and activities a user participates in and the activity undertaken as part of using the site. This information is a critical part of offering online services, products and activities and being able to provide the user with accurate information for their records.

We also collect aggregated anonymous information about site usage. Collecting aggregated information about overall patterns of site use allows us to modify and improve the site and services to best serve your requirements.

Information Collected and How to Change It

Mulberry Magazine collects and stores personal information as you have supplied to us including your name, postal address, email address, phone number and country.

When you download items using the checkout function, a record of these items is automatically added to your user account. All information concerning personal details can be viewed and edited using ‘Edit Profile’ [click on your username in the top right of the screen after logging in].

Information Storage

Information you provide to Mulberry Magazine and information concerning your use of the site may be held at Mulberry Magazine offices (or on third party secure servers) in Sydney and the Central Coast of NSW, Australia. Under the Privacy Act 1988 (Australia) you have the right of access to, and correction of, your personal information held by Mulberry Magazine. If you wish to know what information we hold about you, please e-mail us using the online contact form or postal addresses detailed under Contact Us.

Use of Cookies on the Mulberry Magazine website

A cookie is a small text file that resides on your computer and is accessed by the server that originally created the cookie. Most web browsers are set to accept cookies. However, if you do not wish to allow any cookies you may set your browser to disable cookies but you will not be able to take full advantage of many of the features available on the site. The use of cookies enhances your experience of what is offered on the website. We also use cookies to operate the registration system and you will need to activate cookies in order to register as a new user of the site.

Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. The cookies simply contain a unique identifier which helps us to know what our users find interesting and useful on our website. Cookies can assist us in determining how people use the site and which features and activities are effective, which helps us to improve the services offered on the site.

Disclosures we might make

We will disclose information we maintain when required to do so by law such as might occur in response to a court order or in response to a request by a law enforcement agency.

Promotional Mail

Unless you have otherwise indicated, we may, from time to time, email you information on selected products and services that may be of interest to you as someone interested in the area of homeschooling, home education, hack schooling, unschooling etc. You may opt out of receiving this information by unsubscribing to our email newsletter by clicking on the unsubscribe link included in all email. WE HATE SPAM AND MULBERRY MAGAZINE WILL NEVER SELL, TRADE OR OTHERWISE MAKE AVAILABLE YOUR PERSONAL DETAILS TO THIRD PARTIES.

Future Changes

From time to time, all our terms, conditions and policies are reviewed and may be revised. Mulberry Magazine reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on our website.

Further Information About Privacy
In Australia visit the website of the Australian Federal Privacy Commissioner http://www​.privacy.com.au

[Last updated 23 August 2015]

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